Certification Program – Getting your trainers certified on your products is critical to building an ecosystem of talented users that the commercial marketplace will hire.  As the world moves to a global economy with easier movement of employees and increased competition, there is a technology skills gap that can be felt in every country.  The 2017 IT Skills and Salary Report from Global Knowledge confirms that skills gaps are a global concern.  In their survey of 14,300 IT professionals worldwide, more than two-thirds of the IT decision-makers reported a gap between their team’s skill levels and the knowledge required to achieve organizational objectives.  The increased need to match employer needs with workforce skills points out the value of certification.  Certification, particularly entry-level certification, helps to build a skilled workforce that meets the needs of local employers and government tech initiatives.

ThinkEDU works with companies like Certiport, a Pearson-Vue Business, to help you build a certification program.  If you have a certification program in place, our company can assist you in promoting your program.  Our goal will be to help you grow the number of certified users using your products. See certification programs delivered by Autodesk, Toon Boom and Unity for excellent examples of how software publishers align their customers career and certification goals.

Train-the-Trainer – As your company publishes world-class products, it will fall on our company to make sure that your Learning Partners are trained.  Train-the-Trainer workshops are held at various locations and online to facilitate training the greatest number of partners.  At the same time, we will open the training to educators across North America.  Our company can host many on-campus events to promote and train your strategic products.

Collection of Fees – ThinkEDU will take on the responsibility of collecting the annual fees of all Learning Partners.  For those Partners who fail to make their payments, we will ensure that they are removed from the program.  By outsourcing your business to us, all of your administrative headaches for the program (as well as the expense) are completely removed.

Business Development – A major part of building a Learning Partner Channel is assisting your partners in their growth and development.  This requires assisting partners each year with plans in helping them build their business.   Successful partners not only need to put students in seats to fill their classrooms, but they also need to invest time and monies in offering courses in new products that may not make a lot of money right away.   We will work with you to establish goals and a plan that can be used for most locations as a starter in helping them with their business.

Operational Assistance – Each and every day Learning Partners may encounter issues that impact their business.  Licensing or technical issues are just two of many areas that require immediate operational help.  The first line of defense is their Partner Engagement Administrator.   The PEA will work with the Learning Partner until the issue is resolved.  Partners can also seek assistance from the Partner Engagement Manager or the Managing Director.  At the end of the day, it falls on our company to resolve the issues that the Learning Partner is experiencing in a timely manner.

Marketing Support – ThinkEDU is considered, by reputation, one of the best marketers to students and faculty in North America.   As part of our services, we will provide Learning Partners with comprehensive marketing to help Partners promote their offerings.  At the same time, we will offer guidance, templates and best practices for effective campaigns.

Partner eStores – A core competency of ours, we can design customized stores for your partners or for your channel and stock them with products you would like to see in them.  These eStores can be set up as Partner reseller stores, where all pricing is at their cost.  At the same time, we can build eStores for your end-users as well.  These stores would be designed to support your overall strategy in delivering products or services to your end-users or Partners (resellers).  We would be responsible for all management and fulfillment of items in these stores.  If you serve the academic market, we can also assist in verification of the buyers.

Reporting and Strategy – As the old saying goes; “Any road will take you there if you don’t know where you are going.”  Working together, we will put in place a strategy to assist you in reaching your goals and objectives.  Once the strategy, goals and objectives (SGO) are established, we will provide you with real-time reporting and dashboards to monitor your channels results as they relate to the SGO.  Reporting will include access to our cloud-based evaluation portal to monitor the various courses by your channel.